Having and Using
If you a
re in sales or, better yet, an evangelist for any product/service, many times the worst response you can hear is, “Oh yeah, I have that.”
I was guilty of this earlier today while emailing back and forth with @brian_dailey.
I just arrived back home last night after being in San Diego since last Thursday. The problem is that last Wednesday my iPhone decided to completely stop working (damaged motherboard, it seems). Brian attempted to share some good advice talking about how Google Voice has saved him on many occassions (apparently he is quite rough on cell phones) in the past for quick re-routing of calls.
My response: “Yeah, I have Google Voice.”
What does that even mean? Should I get a cookie? I obviously am not USING Google Voice in the very effective manner that my friend was trying to share with me.
My guess is that this comes up so often due to ego. Most of us are very similar in this way. We really like to hear about new things. But we really, really like to know about something before everyone else.
Honestly, how many times in the past month have you responded in this manner when there was potentially helpful advice on the other end that you shut down due to your response?
Thanks to @sgordon70 for inspiring this first post on Posterous. I have HAD an account on here for over a month, but that is worthless until I USE it.
